Privacy Policy

At a glance

• We collect only what we need to run free family programs and improve our site.
• You can ask to see, fix, or delete your info.
• We only share data with trusted service providers and partners who help us serve families.

What we collect

• Contact info you choose to give us, such as name, email, or phone.
• Program sign-up details and attendance.
• Site analytics and cookie data. See Cookie Preferences.
• Photos or stories you share with consent.

How we use data

• Run programs and send reminders.
• Improve services and our website.
• Share updates you request.

When we share data

• With vendors who run secure tools for email, calendar, forms, and analytics.
• With local partners who co-host programs when needed. We require them to protect your data.

Children’s privacy and photos

• We do not knowingly collect personal information from children under 13 without parent or guardian consent.
• We post photos only with consent. We avoid close-up faces and include context, not names.

Your choices

• Unsubscribe from emails at any time.
• Ask to see, correct, or delete your info.
• Change cookie settings on Cookie Preferences.

Security and retention

• We use reasonable safeguards to protect data and keep it only as long as needed.

Contact
horseheadsfamilyresourcecenter@gmail.com
1034 W Broad St, Horseheads, NY 14845

We aim to reply within 10 business days.